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Important: You must reset your password

We've made some changes to our website. You will need to reset your password to access your account, access online books, purchase items from our online shop, or download papers from the Tax Knowledge eXchange.

To reset your password now, enter your Login/UserID below. Alternatively, you can browse the site and will be prompted to reset your password when you try to access the above items later.

I already have an account

To reset your password, or if you have simply forgotten it, enter your login/userid and click submit below. An email will be sent to the email address on file that is associated with that account with a link to reset your password.


I don't have an account

Create an account with The Tax Institute to make purchases and earn CPD points.

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Need further assistance?

If you have forgotten your user ID or do not receive the email to reset your password, please contact

Alternatively, contact our Membership and Customer Services Team on +61 2 8223 0000 (Monday to Friday, 8:30am - 5pm AEDT). If available, please have your member number or web user ID handy.